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Top 10 Reasons Why Your Salon Clients Won’t Come Back

We asked salon clients why they keep searching for a salon home. You’ll be surprised with some of the reasons. Use this as a checklist to be sure that you ar…

4 Responses to Top 10 Reasons Why Your Salon Clients Won’t Come Back

  1. djhoekitty June 10, 2011 at 4:47 am #

    Another great way to keep clients happy is to be waiting for them at the front desk area/the front door. It makes things easier on the front desk staff (so they don’t have to waste valuable time trying to find you), & secondly it automatically makes your client (if you are ready for them) your immediate priority, & they feel like royalty! If you are between clients DO NOT text, gossip, Facebook, or fight with your significant other. Don’t loose your positive energy & valuable client time!

  2. CrystalFocusCoaching June 10, 2011 at 1:14 pm #

    Hi @djhoekitty. Thank you for adding your recommendations. Being “on stage” and ready for each and every client, every day is so important in the salon and service industry. I agree … it’s important to remember where you are (at work) and what you are there for (providing the ulitmate service)! Thanks again for taking the time to comment on this video clip and add more suggestions! All the Best! :)

  3. Melanthamystique June 20, 2012 at 11:45 am #

    Haha i wish the worst of my salon problems were bad breath.. Tip: don’t bleach a clients hair three times, dye it purple, then strip it to nothing…

  4. natasha spate November 8, 2012 at 4:52 am #

    some times you cant please someone no matter what you do or how you kiss there feet and treat them great

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